In: Base Pay| Benefits| Compensation| Employment| HR Predictions for 2010| Human Resources Leadership| Uncategorized| human resources management
5 Feb 2010Part One of a Two-Part Series
In a recent Harvard Business Review blog, “Predictions for 2010: Five Changes in the Way We Work,” author Tammy Erickson reflects upon the 2008/2009 recession’s impact on workers to predict the evolution of work in 2010 and beyond. She contends that these trends began in the 1981 recession with its extensive use of layoffs in the workplace. And this most recent, severe downturn resulted not only in millions of jobs lost, but also saw many employers using pay cuts and furloughs in the workplace to mitigate further job eliminations.
Following are Ms. Erickson’s five predictions for the evolution of work in 2010 and beyond. My italicized comments follow each prediction.
1). “Two-job norm – More people will maintain two sources of income than ever before. Instead of relying on the onetime holy grail of employment – a salaried job with full benefits – workers will create a series of backup options. For many, especially those in creative or knowledge-based work, this is likely to include becoming entrepreneurs. A second job or even a small entrepreneurial venture provides a safety net, giving workers a small measure of control over their fate in an increasingly unstable environment.
This prediction has come true already. How many of us are already multiple job holders or know friends and family members who work more than one job to support themselves?
In January, 2010, Careerbuilder.com published results from a survey on job satisfaction and company loyalty taken by more than 5,200 workers in November, 2009. One of the key findings was that 8% of workers took on a second job in 2009 to supplement their income. That trend is expected to grow in 2010, with 19% of employees planning to find a second job this year. Clearly, results from this survey show that employees are feeling more insecure about their jobs. It shows that they’re taking steps to become more independent, gain more skills or educational advancements, or switch industries to strengthen their employment prospects and options.
2). “Less “off hours” work – Recession-management approaches that made full-time employees take a day a week “off” planted some new questions in the minds of employees who had been working virtually 24X7. What is a “day?” Eight hours? Twenty percent of the time I normally work each week? For many, these questions lead inevitably to: If they only want me to work four days a week, why am I working more than 32 hours? ….I would expect to see more push back this year – in part because many individuals will be spending time advancing their second work option.”
The line between work and home is getting blurrier as time goes on. No matter whether you’re working full-time for an employer, starting your own business, doing community volunteer work, networking, getting advanced certifications and/or degrees, it’s all WORK. And then you come home to your second job…. The only trouble I see is the burnout factor. There are only 24 hours in each day…
Timothy Ferriss’ newly expanded bestselling book shows countless corporate refugees who seek an alternative work life just how to accomplish that. In “The 4 Hour Work Week,” he outlines a business and action plan that enables entrepreneurs to become “digital nomads,” accountable to only themselves and their customers, independent, and able to work wherever they choose.
3). “Competition for discretionary energy – Engagement has been a hot topic in talent management circles for the past decade. But its benefits have focused primarily on attracting and retaining employees. Increasingly, managers’ focus will shift to competing for an employee’s discretionary energy – competing with other priorities in the employee’s life, including other options for work – but also competing against employees who are only “going through the motions.” More and more of the work in today’s economy cannot be done remotely – success requires a spark of extra effort, creativity, collaboration, and innovation.”
I have mixed feelings on this prediction. First of all, are there any poor performers left working in corporate America? I can’t imagine that there are many still employed who are just “going through the motions.”
Moving on to her next point, there’s more to life than work, as we all know. While we all need to work to earn a living, we have other demands on our time, energy, and interests. So yes, we should work with passion and dedication in a field that’s meaningful and satisfying, but we need to balance work with our other life demands over decades of our careers as our lives evolve.
If anything, employees are less loyal now than they were even two years ago before the recession began. Layoffs, reductions in merit budgets, cutbacks to benefits, furloughs, and increased workloads have all contributed to a reduction in employer loyalty. And it’s affected the family of those who were directly impacted by these practices, with our youth questioning and challenging the traditional employment relationship.
The balance in the employment relationship has to be restored in order for loyalty to return. And that balance differs by employee in every company in America, based upon their individual experience particularly over the past few years.
Stay tuned for Part II in the Series for Ms. Erickson’s final two predictions for how we’ll work in 2010 and beyond….
In: Compensation| Executive Pay| HR Predictions for 2010| Human Resources Leadership| Incentive Pay| Recruiting| Unemployment rate| employment rate| human resources management| variable pay
15 Dec 2009Last year at this time, I wrote an article forecasting my “top 3″ predictions for HR and total rewards professionals in
2009. With only a couple of weeks left in the year, now’s a good time to revisit those predictions to see how accurate I was, and look forward to 2010 with my “top 4″ predictions for the New Year (yes, I had to add one more for 2010!).
Managing compensation in a stable economy is challenging enough, yet 2009 tested us as never before. We knew coming into the year that it would be a tough one, stretching us in ways we could and couldn’t anticipate. We found ourselves slashing budgets wherever possible, laying people off from their jobs, reducing expenses multiple times during the course of the year, and holding on to what we could. This scenario became the new norm in 2009.
My “top 3″ HR/Total Rewards predictions for 2009 were (comments italicized):
1). Employers would continue aggressive downsizing, yet hire for specialized skills. True, yet even I did not foresee the depth of the layoffs to come in sheer numbers of people who lost their jobs. Specialized skills and expertise are always in demand, and this trend will continue into 2010.
2). The number and complexity of employee relations issues would dramatically increase based upon the growing layoffs, absorbed workloads by remaining employees, and morale issues. Absolutely, this prediction came true! We continue to be inundated with study after study that tells us how unhappy the majority of workers are in their current jobs, yet feel they have nowhere to go.
3). 2009 would truly test HR and compensation professionals, causing many to leave the profession. How many of your former colleagues lost their jobs this year? Enough said….
Moving onto 2010’s “top 4″ HR/Total Rewards predictions, they’re listed in no particular order:
1). The unemployment rate will bottom out in the first quarter of 2010, relieving pent-up demand from high performing, skilled employees and creating movement in the job market for the first time since 2008. Employers will only add staff once they must, with the pain of recent layoffs still fresh in their minds. Once overtime has been maxed out and employers cannot add more temporary staff, they’ll begin to hire workers. Employers must identify their highest tier of performers, develop and deploy retention programs to mitigate loss of talent (hopefully, these plans are already in place….).
2). With increased scrutiny from the Federal government on managing risk versus reward in executive pay plan design, compensation professionals will need to play an integral role in auditing and assessing all of their in-house compensation programs. This review includes Board sub-committee structure, authority, oversight & review for compliance with new guidelines. These new regulatory standards from the Fed and SEC are expected to expand and apply to all prudently managed organizations (i.e., not only TARP recipients) within the U.S.
3). Variable pay plans will reward employees and recognition programs will help to retain them in 2010. The economy will be improved by November, 2010 because of the elections scheduled then. The question is how much of an improvement will happen between now and then? The key will be to track movement in specific job groups to respond to market pressures to compete from a total compensation perspective. With base pay used primarily as an inflation hedge, variable pay will increasingly become a commonly used tool to identify and retain A,B & C levels of performers.
4. We’re not going back to where we were. Regardless of the direct impact of our own personal experience, whether it’s been a loss of job, reduced 401k balance, lost home, or slashing employee expenses in total compensation programs at work, each of us has a new reality check with reduced expectations emerging on the backside of 2009. We’ve all struggled in some way this year, whether it affected us personally or through some member of our family. And because of that struggle, I think that many have a new found appreciation for the things that really matter in life such as our health, job stability, financial soundness, family, freedom, country and faith.
Because we don’t take things for granted as much as we did only two short years ago, we have a new appreciation for the things that are good in our lives; we’re simply not as greedy as we were. The bubble burst, and we’re smarter for having lived through it. This is one prediction that I hope doesn’t lapse before the end of 2010, because it’s the silver lining of having lived through the recession.
What’s your top prediction for 2010?
In: Base Pay| Compensation| Executive Pay| Incentive Pay| Merit Budgets
1 Dec 2009According to a recently released report from Hewitt Associates , a global human resources consulting and outsourcing firm, we can be thankful that most employers are “holding steady” on 2010’s salary increases and bonus payouts. In this survey released on November 19th, 555 large employers found that base salary increases for salaried exempt, salaried nonexempt, and nonunion hourly employees are expected to be 2.5% in 2010, slightly reduced from original projections of 2.5%.
Unlike this time last year, the majority of U.S. employers are maintaining their existing compensation budgets for 2010, making only minimal changes to salary increases and employee bonuses. Better yet, the number of companies expecting to freeze or reduce salaries has “declined dramatically” compared to last year, as companies look toward the New Year with cautious anticipation and prudent planning to control labor costs.
In a year where most employees considered job security of paramount importance, the survey reported that actual pay raises for workers in 2009 were 1.8% for salaried exempt, 1.4% for executives and 2.2% for union employees.
On another encouraging front, employers are no longer planning to freeze or reduce salaries next year. The recession resulted in nearly half (48%) of employers took those serious steps to preserve jobs and control costs over the past year. Yet only 17% are considering taking these measures in 2010.
“Many companies are still finalizing their 2010 compensation budgets, but the good news is that most don’t seem to be taking the same types of drastic cost-cutting measures we saw at this time last year,” said Ken Abosch, head of Hewitt’s North American Broad-Based Compensation Consulting practice.
“As organizations remain under enormous pressure to hold down fixed costs, we’ll continue to see an emphasis on variable pay approaches. These types of performance-based awards give companies more flexibility, allowing them to adjust payout amounts based on business and personal performance, without being tied to fixed costs associated with base salary increases.”
Hewitt survey has found that variable pay spending as a percentage of payroll has almost doubled over the past 15 years, rising from 6.4% in 1994 to 11.2% in 2009. Almost two-thirds (64%) of those employers link individual performance to variable pay.
It appears from a variety of corroborating reports from many compensation sources that 2010 will offer modest merit increases, increased use of variable pay, and a more stable employment picture for the 88-90% of people now employed. Given where we’ve been over the past year, in my book that’s plenty to be thankful for as we anticipate the new year.
In: Base Pay| Compensation| Executive Pay| Human Resources Leadership| Incentive Pay| Uncategorized
15 Nov 2009
In the November, 2009 Workspan publication published by World at Work, Mark Reilly of 3C Compensation Consulting Consortium, and Kristinn Haraldsson of Actavis explore the relationship between pay and risk and offer solid solutions for designing and managing executive pay. “How Well Do You Understand The Relationship Between Pay & Risk” questions whether there was too much risk inherent in business models during the financial crisis and as a result, also in the executive pay model used by those financial institutions?
They contend that poorly designed executive pay programs create unintended consequences in terms of behaviors and payouts. Pay models should be designed to support business models, not the reverse.
The Obama administration and Congress have actively targeted pay practices from financial institutions who became Troubled Asset Relief Program (TARP) recipients. Kenneth Feinberg, the “Pay Czar” recently reduced executive pay at seven major corporations by as much as 90% of base pay, and slashing total comp by 50%. The full article regarding the pay reductions can be accessed at “Pay Slashed at Bailout Firms.”
The new rules regarding executive pay call for an in depth review of compensation agreements that result in “unnecessary and excessive risk.” But how should we assess the risk/reward relationship to produce the desired outcome?
Human nature causes us to want to retain our jobs and avoid being fired, so we will take risks only when we’re confident that they won’t result in us becoming unemployed. We as compensation professionals need to get our arms around the risk versus pay relationship to effectively design executive pay programs for our clients and companies. Executives need to take some risk to do their job in leading their company, a paradox of sorts that goes against what comes naturally to us.
One simple recommendation that Mr. Reilly and Ms. Haraldsson recommend in their article is to insert a pay “circuit breaker.” They use a model to demonstrate the relationship between risk and reward, identifying a threshold for performance, then defining an higher performance level which intersects on the graph when the target performance intersects with the target incentive for optimization. This defines the correlation between pay and performance for the executive.
In using a circuit breaker, board approval becomes necessary for any payouts above the optimization level of performance. Because it can be so difficult to set goals in building an incentive plan, this prevents an windfall payout for the executive and serves to strengthen the board’s due diligence. This provision helps to contain pay before it becomes excessive with this check and balance approach.
The authors contend that the real solution to effectively designing executive pay programs is as individualized as companies are, because each company has a different business model. Even when companies are in the same business, their profits, sales, leverage, and other measures vary widely with each other. So the solution is to be cognizant of peer practices in executive pay, but ultimately individualize each company’s program based upon their own metrics, desired performance outcomes, and business model.
In: Base Pay| Benefits| Compensation| Human Resources Leadership| Involuntary Termination| Layoffs| Pensions| retirement
24 Oct 2009We’ve all experienced tremendous impact to our personal finances (and net reduced worth) from this devastating
recession. We believed that if we chose to follow a prescribed path and live our lives in a responsible manner, our futures would be financially secure. The generally accepted path to a secure retirement included earning a college degree, additional professional certifications and/or advanced degrees, having a good corporate job,maxing out 401K contributions over decades of continued, steady employment, and buying our own homes.
It was the path to realize the American Dream. Like little soldiers, many of us lined up and drank the Kool Aid.
Following the downfall of the economy at large and its destruction of the housing and job markets, we no longer believe that following this path will secure our futures in retirement, or that it’s even possible anymore. Nor do we believe that the job we landed just out of college will be there until retirement, that there are many employment options for people at all levels and capabilities, or that our homes will continue to increase in value over time.
We’ve learned the hard way that paternalistic employers are a thing of the past. So many of our beliefs have been shaken to their very core!
We find ourselves living through a time of enormous transition in the employment relationship. Trust in our employer to look out for us evaporated as millions of jobs were eliminated, benefits reduced and salaries frozen during this recession. Yet even now, employers continue to continually reduce expenses to become more competitive on a global basis, further reducing their employee’s take home pay.
We know where we’ve been as employers, but where is the employment relationship going? Where will it land? How much can we continue to cut total rewards and still retain necessary talent in our organizations? The WSJ recently explored the changing employment relationship in their article, “Slump Prods Firms to Seek New Compact With Workers.”
They cited a Watson Wyatt study which found that fully two-thirds of large organizations who cut their health care benefits don’t intend to restore them to pre-recession levels. When asked when they do expect to restore benefits, fewer than half of these companies responded they intend to do so within the next year, and 8% don’t ever expect to restore them.
Uncertainty, continual change and lowered total rewards expectations from employees have become the new norm for the employment relationship. We’re witnessing it play out for employers through the erosion of two pillars of 20th century employment: employer subsidized retirement plans and employer paid healthcare benefits.
Hewitt Associates found that employers who offer health insurance spend an average of $6,700 per employee on those benefits in 2009, representing an almost doubling of costs since 2001. In a weakened economy, employees are picking up an ever increasing cost of healthcare premiums, co-pays and related expenses.
The WSJ article profiled several people who’ve experienced this new employment paradigm on a firsthand basis. One of them is Bonnie Templeton, an IT specialist based in Loveland, CO, who lost her university job. Last year she began working for a small sign company for $42,000 or, “just over half” of what she earned at her former job.
Her new employer doesn’t offer a traditional healthcare plan that covers most expenses. Instead, it offers a high-deductible plan, with a $3,000 deductible and a $75 monthly premium. “You really are covering your own expenses,” she said.
Her father retired from Exxon Mobil, and still receives a pension at the age of 89. There’s a 401K plan at her new job, offering portability. But she hasn’t been employed there long enough to contribute. Even if she were eligible she can’t afford to make contributions to the plan, since her husband lost his job as a technical writer in March.
Pension plans are increasingly funded by employees. The Labor Department reported that in 1980, employees contributed approximately 11% of the cost of their retirement plan, yet by 2006 their share of contributions had jumped to 48%. Now, only 20% of employees are covered by traditional, employer-funded pension plans.
Unisys Corporation, like many other employers, froze their pension benefits in 2006 and raised its maximum contribution to 401(k) accounts to 6% of workers’ pay from a 2% contribution. Last December, the company announced that no matching would be made to employee contributions in 2009 to save costs. A company spokesman said Unisys hasn’t yet decided when to restore contributions.
Phil Erickson, 53, a longtime employee and software engineer for Unisys, understands the company’s needs to make cuts to expenses saying that they underscore how the workplace is changing. “When I started, the idea was you went into a company [and] lifetime employment was the norm. You expected to rely on a company pension plan when you’re done and be pretty well taken care of.”
Now, he says, “You’ve got to look out for yourself, take care of yourself.” Mr. Erickson recently became a certified financial planner, and is taking evening classes working toward obtaining his MBA.
We’re midstream in this huge employment relationship transition. Increased global competition, the falling value of the dollar, the escalating costs of benefits, the return of inflation and higher taxes all bid an ominous shadow over an economic recovery and improved labor market for the next few years. Can we build a new path back to the American Dream for future generations? If so, how?
Flickr photo courtesy of mountain man 2007
Late last week, the Fed pulled in the reins on bankers’ pay to control capital risk and directly influence compensation at 5,000 financial institutions. To many, it was an action that was deemed as necessary given the inexcusable arrogance of these corporate high-fliers who received millions, maybe even billions of dollars in pre-bankruptcy bonuses, and following bankruptcy, billions more in TARP
bailouts.
The Fed has placed themselves in the position of “approving” pay rates for ten of thousands of employees all across the nation, as revealed in a recent WSJ article, “Bankers Face Sweeping Curbs on Pay.” For the very first time, bank’s corporate boards and executives would be superseded in their pay decisions by the Federal government.
Though we were well aware this new proposal was imminent, in the new proposal the Fed could reject any compensation policies that it believes encourages bank employees to take on too much risk for a variety of jobs including including CEO, traders, loan officers. Rates of pay won’t be set by the bureaucrats, but upon review they have the authority to amend each bank’s salary and bonus policies to control unintended harmful incentives.
“The Fed’s latest move marks another striking exertion of power by the nation’s central bank since the financial crisis struck with ferocity two years ago.” The WSJ reported. “It has bailed out firms such as American International Group Inc. and has flooded the financial system with money.”
The Fed’s strategy seems to go further than expected because of the wide range of job levels that it effects. Democrats who’ve adopted the “rallying cry” of corporate greed and excessive bonuses in failed financial institutions applaud the new proposal. Republicans argue that the Fed is becoming too aggressive by exerting itself to inject government regulations deep into compensation decisions in the private sector.
“Clawbacks,” or provisions to reclaim the pay of employees who take risks that result in financial losses to their employers are a part of the plan. The Fed can also regulate the mix of pay packages, demanding that more pay be offered through restricted stock or “other forms of long-term compensation designed not to reward short-term performance.”
Before they went bankrupt and became TARP recipients, AIG, Washington Mutual, Citigroup and GM continued to pay their employees highly competitive pay packages. Yet, another story that didn’t receive much attention last week was “GM Ends Pay Cuts for Salaried Workers.”
How can it be that the government-owned GM fully restores pay for their salaried workforce using taxpayer funds while the Fed rolls out this program to control pay in 5000 private sector, financial institutions? I haven’t read anything about government controlling the pay rates for 29,600 salaried GM workers, just that they were “re-instated” after four months of being cut.
“We need to keep everyone motivated,” spokeswoman Brenda Rios commented. “This is the group that’s going to carry the new GM forward.”
I don’t get the difference. Why don’t bankers need to be motivated? Why would the government, who now has control and ownership in both sectors, treat these businesses so differently?
Few people realize that the Fed already had the ability to control compensation in financial institutions before the financial meltdown on Wall Street. They looked the other way until the time was right to leverage their influence and politicize the issue.
I’m not a supporter of exorbitant pay packages for employees, but I am a believer in the free market system. I don’t like the idea of Uncle Sam telling me as an employer what I can pay my people. That’s why some banks have paid back their TARP funds as soon as possible; they don’t think the money they received is worth the government interference and control.
Shouldn’t the Feds be responsible for not stopping these excessive pay packages for bank execs before these institutions went bankrupt? I wonder how the bureaucrats would feel about clawbacks for their own pay packages?
In: Uncategorized
22 Sep 2009Open enrollment is on the horizon, typically conducted in the fall for most employers. So it was with interest that I read the results of a recent survey conducted by MetLife that indicates the vast majority of employees expect to maintain their current level of benefits in 2010.
The poll, knows as MetLife’s new 2009 Open Enrollment Poll surveyed 1000 full-time employees in a telephone poll conducted in late July. Results showed that despite lower discretionary income, nearly 9 out of 10 employees expect to maintain or even increase the number of benefits they select for their coverage next year.
Only 11% of workers indicated they will decrease their benefits coverage for next year, with one-quarter of those planning to decrease coverage indicating they would increase their coverage again in 2011 if the economy improves.
“As we approach the fall open enrollment, employee benefits appear to be ‘recession-resistant,’ even though quite a few employees are feeling the economic pinch,” said Dr. Ronald Leopold, VP for MetLife’s U.S. Business. “Recent economic events have cause many to be more mindful and appreciative of the benefits provided to them at work.”
A separate survey conducted by Adecco found that 66% of workers aren’t satisfied with their compensation. No big surprise there, in a year of an average merit increase of 1.8% for a typical non-hourly worker according to Hewitt Associated as reported in a TIME.com article, “Pay Raises Are the Worst in 33 Years.”
“What workers are telling us is that even during a recession, just having a job does not equate to job
satisfaction,” said Bernadette Kenny, Chief Career Officer, Adecco Group North America. “Employers need to be conscious of the concerns their staff is managing through on a daily basis and proactively come up with the appropriate solutions to improve retention and reduce the current and future high cost of turnover.”
By combining the results of these three independent sources of information regarding the current employment mindset, we can reach these conclusions:
Not surprising, really. We’ve all “hunkered down” during this recession, due to necessity of financial constraints. In doing so, we’ve become more focused on what’s essential. Benefits coverage is essential to our financial well-being. Minimally, we all need coverage for catastrophic care to protect our family’s financial security.
It sounds to me like there’s real opportunity for savvy total rewards professionals to take advantage of these dynamics to improve how their employees feel about working for their organization. Here’s just a few ways you can make a difference now….
What are you doing in your organization to educate your employees about their benefits plan choices during open enrollment this year? Please comment to share your strategies and practices to share with other More HR Chatter readers.
Flickr photo courtesy of M4gic
In: Benefits
31 Aug 2009Beginning in 2010, businesses with fewer than 500 employees will be able to offer their employees a new retirement plan, called the DB(k). The Kiplinger Business Resource Center offers a synopsis of the new plan, and
forecasts that it will quickly pick up steam as the economy recovers and the competition for good workers increases.
The DB(k) is an attractive new option for an employer sponsored retirement plan that provides an opportunity to provide a strong retirement plan with fewer hassles and less financial drain than a traditional pension plan, according to Joan Pryde, Kiplinger’s Senior Tax Editor. The DB(k) combines a 401(k) savings plan with a small guaranteed income stream to offer a blended plan that offers the best components of a traditional pension and 401(k) plan.
The key elements of the plan include:
What’s particularly exciting is that the DB(k) plan is EXEMPT from “top-heavy” or discrimination testing rules! The administrative paperwork involved will be less than if a company offered a separate pension and 401(k) plan, says Martella Turner-Joseph, a pension actuary with Kiplinger. Only one plan document and Form 5500 will be required.
Congress authorized the DB(k) as a component of the 2006 Pension Protection Act, with its original intention to fix a flaw in the current retirement system that focuses on 401(k) plans. Only 50% of companies now offer pensions (as of 2006, according to a PBS Frontline special, “Can You Afford to Retire?)”
The premise for creating this website and television special was that we boomers are headed for a shock as we hit retirement age. We’ll live longer but be shorter on income than our parents were due to the economic decline, vanishing pensions and reduced 401(k) account balances.
They conclude in the hour-long special that traditional retirement is a thing of the past that boomers won’t enjoy in the same way that our parents’ generation did. Instead, we will be working well into retirement age due to financial needs and increased longevity.
There’s no doubt that we boomers will have a huge impact to health care, investment markets, societal impacts, etc. simply due to the huge size of our member population. Only time will tell how boomers will weather their “golden years” and maintain their middle class standard of living. But the DB(k) offers promise to following generations to enable them to better plan for their own retirement.
Flickr photo courtesy of Creative April
When I began my consulting practice, I had no idea just how many organizations operate
without the most critical tool necessary to practice sound HR management; the lowly, neglected and often unused job description. Wrongly considered unimportant by many and non-essential by some, a well-written job description is truly the cornerstone in building your HR and compensation infrastructure. Let’s take a few minutes to review why they’re so important in managing HR and how they should be used every day in HR departments.
1). Impacts Your Ability to Recruit Quality Candidates While Minimizing Discriminatory Hiring Complaints.
When you have a quality job description that truly reflects the knowledge, skills, abilities and minimum qualifications of the job, you’re able to develop job related questions that help you and your managers effectively recruit for open jobs. You’ll use the job description to develop job advertisements, postings, and interview questions for use when recruiting. Through using the job description as a recruiting tool, your managers will learn to ask applicants objective job-related questions versus subjective questions that are illegal or irrelevant (and can get your company in trouble!).
2). ADA and Worker’s Compensation Accommodation.
Because of the ADA, you are charged with writing job descriptions that clearly identify the essential job functions of each job in your company. As a part of the mandated interactive process in returning an employee to work while accommodating their disability and/or medical restrictions, a well written job description is a critical tool.
Having a well-written job description that identifies the required essential job function, physical requirements, and work environment is essential for participating in the interactive process as required by law.
3). Measuring Employee Performance in Your Performance Appraisal Process.
Your managers will use the job description as an objective basis of measuring their employees’ performance over the past year and setting goals for the following year.
4). Answers the Critical Employee Question, “How Do I Fit Into the Organization?”
This issue is HUGE!! How can an employee contribute to the organization’s goals and objectives if they don’t understand their role in the company? They can’t!
Writing a quality job description creates linkage between the employee and the company by identifying what’s expected of them in their job. Establishing an organizational structure with well-written job descriptions builds alignment within and between departments that’s positively leveraged to contribute to your organization’s goals and objectives.
5). Managing Performance Problems in Employees.
Unfortunately, in every company there are a few bad apples. The job description again serves to map out performance expectations and sets the stage for performance improvement discussions and potential disciplinary action.
6). Establishes Career Paths for Employee Development.
One of the most frequently cited reasons departing employees provide for leaving to join another employer in exit interviews is that they didn’t believe there were promotional opportunities for them, i.e., “nowhere to go.” By building job families and career ladders to formalize your organizational structure and internal promotion system, you’ll help to retain staff and lower your turnover costs.
7). Market Pricing Your Jobs.
With the huge shift in the employment market during the recession, you’ll want to keep your eye on the market to track the rebound and return of inflation in late 2010. It’s essential to base your market pricing project on job content, not job titles. You’ll need well-written job descriptions to be able to produce sound market pricing results.
8). Evaluate FLSA Job Status to Properly Classify Your Jobs as Being Exempt or Non-Exempt.
Now more than ever, because of all of the class action wage and hour litigation for misclassified jobs, you must know how your jobs should be classified. These class action lawsuits have cost many employers dearly, and could have been completely prevented had the companies conducted their own internal FLSA audits.
Job descriptions certainly can’t be considered “sexy,” are misunderstood, unused and/or neglected by many, yet remain the cornerstone of sound HR and compensation management for every organization. Isn’t it time for you to revisit writing or updating them in your company? With the huge shift in market pay practices that’s occurred during the recession, you’ll need to track the marketplace to pay your people right. Now’s the time to make sure you’re ready….
Flickr photo courtesy of Neil T.